Trusted recording and modern intelligence for enterprises that need secure capture, compliance, analytics, and operational insight.
Founded in 1971 in Little Ferry, New Jersey, Eventide Communications began as a broadcast audio recording and software company focused on reliable, continuous audio capture. That foundation of precision, reliability, and long-term recording integrity has shaped Eventide’s evolution for more than 50 years.
Founded in 1971, Eventide Communications has built its reputation on reliable, secure, long-term communication recording. What began as a broadcast audio recording company has evolved into a trusted provider of recording, compliance, analytics, and operational intelligence solutions for enterprises that depend on accurate communication capture.
For more than 55 years, Eventide has supported industries where communications matter, including public safety, utilities, transportation, government, defense, healthcare, financial services, contact centers, and enterprise operations. That experience continues today through ImpactCX, a modern platform that combines compliance recording, quality management, AI analytics, automation, and actionable insights.
By combining Eventide’s proven recording foundation with modern AI-powered intelligence, ImpactCX helps teams strengthen compliance, improve performance, support agents and employees, and make informed decisions with confidence.
ImpactCX and Eventide Communications provide secure recording and intelligence solutions for complex communication environments. Our solutions support compliance recording, search and replay, long-term storage, quality management, AI-powered analytics, reporting, workflow automation, and operational visibility across the systems enterprises rely on every day.
Eventide recording solutions are built on a proven Linux foundation recognized for reliability, stability, security, and scalability. Linux supports high-availability environments, virtual deployments, and redundant system designs, making it well suited for enterprises that depend on continuous communication are recorded and available.
From a security perspective, Linux provides strong user authentication, built-in firewall capabilities, and reduced exposure to viruses and malware. Eventide maintains control over operating system components, application compatibility, and deployment timing to help ensure long-term platform stability and security.
Eventide Communications is a private, U.S.-based software and recording technology company with a strong domestic foundation and a global customer presence. With leadership, development, and support based in the United States, Eventide delivers responsive service, product accountability, and long-term value to the enterprises it serves.
Customers choose Eventide for its stability, flexibility, deep technical expertise, and proven ability to solve real communication, compliance, and performance challenges. More than a technology provider, Eventide is a trusted partner focused on supporting customers over the long term and helping enterprises move forward with confidence.
over 7000 recording systems deployed worldwide, with maximum reliability
Eventide’s recorders and software applications are developed and maintained in the USA
Eventide is proud to celebrate 50 years in business with continuous product innovation
ImpactCX applies Eventide’s proven recording expertise across 911, EMS, fire, defense, aviation, government, and other high-accountability industries to help contact centers strenghten compliance, improve quality, and turn every interaction into actionable insight.
ImpactCX gives organizations a platform that supports immediate recording requirements while creating a path to broader quality, AI, and operational value.
