ImpactCX understands that integration reliability, performance, and compatibility are essential requirements.
Contact Center and Telephony Integrations
- Avaya Aura AES (DevConnect-Certified)
- Cisco Built-In Bridge
- Mitel SRC
- RingCentral
- VoIP and SIP Telephones
- Digital PBX Telephones
- 2-Wire Analog Lines
- 4-Wire Analog Circuits
- Analog Telephones
- Broadvoice
- CAMA Trunks
- REDCOM
- SIP Trunks
- T1, E1, and ISDN Trunks
Employee collaboration
- Zoom
- Microsoft Teams
- Webex Calling
- Mitel
- RingCentral
Session border controllers (SBCs)
- AudioCodes SBC
- Avaya SBC
- Cisco SBC
- Metaswitch
- Oracle Acme
- Ribbon
Radio technologies
- 3GPP Standard MCPTT
- EF Johnson ATLAS P25
- Ericsson MCPTT
- ESChat PTT
- Icom IDAS Conventional
- ISSI & OTAR for P25 Trunked
- Kenwood NEXEDGE Trunked
- L3Harris EDACS via MGW
- L3Harris VIDA P25
- Leonardo DMR
- Motorola Astro 25
- Motorola Dimetra IP
- Motorola MDC-1200
- Motorola MOTOTRBO Cap Max
- Motorola MOTOTRBO Cap Plus
- Motorola MOTOTRBO IPSC
- Motorola MOTOTRBO LCP
- Motorola SmartNet/Zone
- Samsung MCPTT
- Sepura/Fylde DMR Tier III
- Sepura/Fylde MPT1327
- Tait MPT-IP
- Tait P25 Trunked via ISSI
- Tait/L3Harris DMR Tier 2
- Tait/L3Harris DMR Tier 3
CAD technologies
- Capita
- CentralSquare (Zuercher)
- CIS (Computer Information Systems)
- GoConex
- Integraph EdgeFrontier
- MobileTec InMotion
- Motorola Spillman
- New World Tyler
- PremierOne
- ProPhoenix
- Southern Software
- SunGard
- SunRidge
- TriTech
- Versaterm
Dispatch technologies
- AVTEC Scout
- Catalyst IP|Console
- Cisco IPICS
- Clever Devices
- CSS-Mindshare
- CTI RadioPro Dispatch
- iNEMSOFT Console/Gateway
- InterTalk Dispatch Console System (DCS)
- JPS Interoperability Solutions
- L3Harris SwitchPlus IP
- L3Harris Symphony
- Motorola MCC 7500
- Omnitronics omnicore and DRG
- PENTA cPCx
- RadioPro
- Remotatec
- SmartPTT Dispatch
- Telex IP-223 & IP-224
- Telex Radio Dispatch
- TRBOnet
- Zetron AcomNOVUS
- Zetron DCS-5020
- Zetron MAX Dispatch
911 technologies
- AGENT511
- APCO IntelliComm
- Atos Unify
- BellAQS
- Carbyne 911
- Corti AI Gateway
- EmergiTech IP9-1-1
- INdigital Texty
- Intrado LifeHub
- Intrado VIPER
- MicroAutomation Omni911
- Motorola CallWorks
- Motorola VESTA
- NENA i3 event logging
- NENA i3 SIPREC
- NENA i3 SMS/MMS/Logging
- NGA911
- PowerPhone QA
- Prepared 911 Video
- Priority Dispatch AQUA
- RapidSOS
- Ryzyliant
- Solacom Guardian
- Zetron MAX Call Taking
- Zetron Series 3200
- Vesta NXT
Additional technologies
- ASTERIX IP Surveillance Data
- AWS Cloud Storage
- Broadcastify.com (live streaming)
- GAI-TRONICS Intercom
- Harding Instruments DXL
- Intercom
- H.264/H.265 video recording (RTSP)
- Hyper-V
- INDUSTRONIC PA/GA
- SIPREC
- SIP
- Software screen recording
- VMware
Air traffic control
- EUROCAE ED-137 (B/C)
- Hardware ATG screen recording
- Intelcan SKYCONTROL ATM
- Jotron 7000 Series GRS
- Park Air T6 GRS
- Rohde & Schwarz 4400 GRS
- Thales TopSky
- ThruPut ATG
Start with compliance recording. Expand into enterprise communications intelligence.
Start with secure compliance recording, then expand into quality management, conversation intelligence, agent training, screen recording, advanced reporting, and real-time operational visibility—all within one ImpactCX platform.
