Industries and
Markets Served


Hospitals, medical centers, and health insurance
ImpactCX is designed to meet the needs of healthcare providers meeting all regulatory, compliance and security requirements.

Financial services, insurance, and banking
ImpactCX is utilized by many financial services, insurance and banks to ensure compliance, regulatory and security requirements are met.

Energy and utilities
ImpactCX recording solutions meet the needs of public and private utilities and energy companies worldwide.

Hospitality, casino, amusement parks
ImpactCX is a flexible solution supporting large enterprises with support both guest services and facility management and support.

University, colleges, education and campus safety
ImpactCX solutions is an enterprise solution that supports students, educators, administrators, facilities and security departments.

Transportation and manufacturing
Improve Operational Performance, Service Quality, and Communication Control

Retail and e-commerce
ImpactCX helps retail and e-commerce organizations capture, manage, and analyze customer, employee, and operational communications across contact centers, collaboration platforms, store support, fulfillment operations, and Two-Way Radio environments.

Public safety, fire and emergency responders
ImpactCX helps public safety, fire, EMS, and emergency response organizations capture, manage, and analyze mission-critical communications.

Government and defense
Federal, State and Local Government Agencies, Defense and FAA
Start with what you need.
Expand to drive enterprise value.
ImpactCX gives organizations a platform that supports immediate recording requirements while creating a path to broader quality, AI, and operational value.
