Industries and
Markets Served
Hospitals, medical centers, and health insurance
ImpactCX helps healthcare providers meet regulatory, compliance, and security requirements.
Financial services, insurance, and banking
ImpactCX helps financial services, insurance, and banking organizations meet compliance, regulatory, and security requirements
Energy and utilities
ImpactCX recording solutions meet the needs of public and private utilities and energy companies worldwide.
Hospitality, casino, amusement parks
ImpactCX supports large hospitality enterprises across guest services, facility management, security, and operational support.
Universities, colleges, education, and campus safety
ImpactCX is an enterprise solution that supports students, educators, administrators, facilities teams, and campus security departments.
Transportation and manufacturing
Improve operational performance, service quality, and communication control
Retail and e-commerce
ImpactCX helps retail and e-commerce organizations capture, manage, and analyze customer, employee, and operational communications across contact centers, collaboration platforms, store support, and fulfillment operations.
Public safety, fire and emergency responders
ImpactCX helps public safety, fire, EMS, and emergency response organizations capture, manage, and analyze mission-critical communications. Please go to the Eventide Communication website by clicking on the read more.
FAA, government and defense
Federal, State and Local Government Agencies, Department of War and the FAA. Please go to the Eventide Communications website by clicking on the read more.
Start with compliance recording. Expand into enterprise communications intelligence.
Start with secure compliance recording, then expand into quality management, conversation intelligence, agent training, screen recording, advanced reporting, and real-time operational visibility—all within one ImpactCX platform.