SaaS
For organizations seeking security, reliability, scalability, and simplified operations with faster time-to-value.
Deploy ImpactCX as a SaaS solution to reduce infrastructure complexity while supporting secure recording, compliance recording, quality management, analytics, and operational visibility across your communication environment.
Deploy ImpactCX as a SaaS solution to reduce infrastructure complexity while supporting secure recording, compliance, quality management, analytics, and operational visibility across your communication environment. The solution can be deployed on supported platforms such as AWS, AWS GovCloud, AzureGov and Azure,
ImpactCX SaaS helps organizations modernize their recording and CX environment with a hosted deployment model managed by Eventide. It reduces the need to maintain local recording infrastructure while supporting the capture, management, review, and analysis of critical communications.
Modernize Your Recording and CX Environment with SaaS
ImpactCX SaaS gives your organization a flexible, cloud-hosted path to compliance recording, quality management, analytics, and operational visibility.
SaaS benefits:
One platform.
Every communication channel.
100+ integrations.
ImpactCX integrates with leading contact center, employee collaboration, telephony, CRM, digital communication, and two-way radio platforms.
Contact center integrations
Connect with leading contact center and enterprise communication platforms.
Employee collaboration integrations
Record and manage communications across modern collaboration platforms.
Two way radio integrations
Capture and manage mission-critical radio communications.
Start with what you need.
Expand to drive enterprise value.
ImpactCX gives organizations a platform that supports immediate recording requirements while creating a path to broader quality, AI, and operational value.
